MyAPES CIC public beta website
Support APES

Service Users

Need help, information or support from APES?

This page is the public entry point for people using APES CIC services. It helps you choose the right route before you share private information or are asked to move into a separate support process.

Start with services

Use the services hub to compare rescue, clinic and support routes before contacting APES.

Services hub

Need public contact?

Use the contact page for general enquiries, public support and route guidance.

Contact us

Need account follow-up?

Use the public routes first. If APES needs to continue through a private support process, the team will explain the next step directly.

Contact APES

What to do next

Rescue and rehoming

If your request is about surrender, adoption or rescue, go to Shelter & Rescue first.

Pet care support

If you need welfare guidance, first aid support or referral triage, use the Pet Care Clinic route.

Updates and community

Stay informed with MyAPES News, newsletters and APES Communities links from the public site.